Responsible Gaming

On SS99 Responsible Gaming
Our Commitment to Safe & Fair Gaming

Gaming should be a source of fun, not stress. SS99 believes that when every player knows their limits and plays mindfully, gaming becomes truly enjoyable. Our responsible gaming tools and guidelines are here to keep you on that path.

Last updated: January 2026
Applicable to all members
18+ only
18+
Age restrictions strictly enforced
24/7
Support & Assistance Services
5+
Protective tools available
0
No compromise — on safety.
Key Features
SS99 Responsible Gaming Safety Measures

SS99 follows six effective tools and policies to keep you in control at all times.

Set Personal Limits

Set your own daily, weekly, or monthly spending limit in BDT. SS99 will not let you exceed it. Stay within your budget and keep financial stress at bay.

Time Limits & Break Features

Set a session timer to protect yourself from the effects of prolonged play. Take an automatic break when your time is up. This tool is highly effective for building healthy gaming habits.

Self-Exclusion

If you feel your gaming is getting out of control, use the self-exclusion option to suspend your account for a set period. This can be set anywhere from 30 days to permanently.

Gaming History Review

View your full gaming history, detailed win/loss records, and time statistics at any time. Transparency is at the heart of SS99's responsible gaming philosophy.

Age Verification & Minor Protection

Anyone under 18 is strictly prohibited from opening an account on SS99. A rigorous age verification process is applied at registration, and any suspicious account is closed immediately.

Professional Support & Counselling

If you notice signs of gaming addiction, SS99's support team will connect you with professional help. We are more than a gaming platform — we are a partner in your wellbeing.

1 What does Responsible Gaming mean?

Responsible Gaming means enjoying gaming as a healthy, controlled, and entertaining activity. SS99 believes every player's gaming experience should be a source of joy, not anxiety.

Millions of people across Bangladesh enjoy online gaming every day. Most play responsibly — but for some, gaming can develop into a harmful habit. SS99 is committed to keeping that risk as low as possible.

SS99's Core Principles: Let gaming be a source of entertainment — not addiction. Your wellbeing is always our top priority.

The core principles of responsible gaming are: setting time limits, staying within your budget, not treating gaming as a source of income, and maintaining a healthy balance with your personal and family life.

2 The Golden Rules of Safe Gaming

To game responsibly on SS99, always follow these guidelines:

  • Play for entertainment only: Do not think of gaming as a source of income. Treat every session as a form of entertainment.
  • Set a budget in advance: Decide how much you are willing to spend today before you start playing. Stop immediately once you reach that limit.
  • Stick to your time limits: Set aside a fixed time for gaming sessions. Make sure you have enough time left for family, work, and your health.
  • Don't chase your losses: Chasing losses by placing bigger bets is dangerous. Accept a loss and take a break.
  • Do not play under the influence or when stressed: Your mental state affects your decision-making. Only play when you are in a calm, clear-headed state of mind.
  • Take regular breaks: Take at least a 10–15 minute break every hour. Keep your body and mind refreshed.
  • Let someone close to you know: Let a family member or trusted friend know about your gaming habits. An outside perspective can make a real difference.

Following these guidelines makes responsible gaming on SS99 straightforward — and keeps gaming genuinely enjoyable.

3 How to Recognize the Signs of Addiction

Gaming addiction develops gradually and can be hard to recognize in yourself. SS99 wants you to stay aware. Watch out for these warning signs:

Warning signs: If you notice three or more of the following signs, please seek professional help.
  • Spending more time and money on gaming than you budgeted for.
  • Wanting to stop gaming but being unable to.
  • Feeling restless, irritable, or anxious when not gaming.
  • Neglecting work, studies, or family responsibilities because of gaming.
  • Borrowing money to cover gaming costs or hiding it from family.
  • Needing to spend more time or money to get the same level of enjoyment as before.
  • Family or friends have expressed concern about your gaming habits

These signs are nothing to be ashamed of. Many people face this struggle. With the right support at the right time, it is possible to overcome it.

4 Using SS99's Protective Tools

SS99 gives you a range of effective tools to keep you fully in control. You can activate any of them at any time from your account settings:

Tools How to Active Hours
Deposit Limit Set maximum daily/weekly/monthly deposit limits Instant
Session Limits Set a maximum time limit per gaming session Instant
Cooling-Off Take a break from gaming for a set period (1–30 days) Instant
Self-Exclusion Long-term account suspension (3 months - permanent) Within 24 Hours
Reality Check Gaming session reminders at set intervals Instant

SS99 does not action limit increase requests immediately — a 7-day waiting period applies for your safety. However, reducing a limit or activating self-exclusion takes effect right away.

5 Minor Protection & Family Responsibility

Protecting minors is a key part of responsible gaming at SS99. No one under the age of 18 is permitted to create an account or play on SS99 under any circumstances.

Strict Age Limit: The minimum age to register on SS99 is 18. No account is activated without identity verification.

If you have children or teenagers at home, please follow the steps below:

  • Use a password or PIN to lock your device.
  • Never leave your device unattended while logged into the SS99 app or website.
  • Talk to your children about responsible digital habits
  • Never share your account login credentials with anyone.
  • Use parental control software

If you suspect a minor is using your account, contact SS99 Support immediately.

6 The Self-Exclusion Process — How to Apply

Self-Exclusion is a powerful protective measure that allows you to take a complete break from gaming for a set period of time. It is one of the most effective ways to stay in control of your play.

1
Account Login

Log in to your SS99 account and go to the Settings menu.

2
Security Section

Select the "Responsible Gaming" option.

3
Select Duration

Choose from 30 days, 6 months, 1 year, or permanent exclusion.

4
Confirm

Once confirmed, your account will be suspended within 24 hours.

While self-exclusion is active, SS99 will not send you any promotional emails or messages. To lift the self-exclusion, you will need to apply after the designated period has ended.
Yourself Assessment Proceed

If you answer "Yes" to most of the questions below, you should consider using responsible gaming tools or seeking support.

Do you sometimes go over your set budget and regret it afterwards?
Do you chase losses by placing bigger bets after losing?
Do you feel restless or empty when you are not gaming?
Have family or friends expressed concern about your gaming habits?
Is gaming causing you to neglect sleep, meals, or work?
Do you hide your gaming spending from family or friends?
If 3 or more answers are "Yes" — contact SS99 Support or use the self-exclusion tool. We are here to help.
Frequently Asked Questions (FAQ)

After logging into your SS99 account, go to the "Responsible Gaming" section in the Settings menu. There you'll find all available tools, including deposit limits, session limits, cooling-off, and self-exclusion. Activating any tool is completely free and takes effect immediately.

No. Your account balance is fully protected when self-exclusion is active. You will not be able to game during the suspension period, but you can access your balance once the self-exclusion period ends. Our support team is available to assist you with any concerns.

The minimum age to open an account on SS99 is 18. Age is verified at registration using a national ID card or birth certificate. Any account that raises suspicion is suspended until verification is complete.

SS99's 24/7 support team is trained and well-versed in gaming addiction. Reach out via live chat or email and they will help you use the right tools — and refer you to professional support if needed.

As part of its Responsible Gaming policy, SS99 does not apply deposit limit increase requests immediately. A 7-day waiting period is in place to give you time to reconsider your decision. However, limit decreases always take effect instantly.
SS99's Commitment
  • Strict 18+ Age Limit
  • Benefits of Setting Personal Limits
  • Simple Self-Exclusion Process
  • Transparent Gaming History
  • 24/7 Support Team
  • Referral to Professional Support
Keep in mind
  • Gaming is entertainment, not a source of income.
  • No guarantee of recovering lost funds
  • Never game with borrowed money
  • Spend time with family
  • Don't play under stress
Need help?

Concerned about your gaming? SS99's support team is here for you 7 days a week, 24 hours a day.

Live chat support available
SS99 — Safe Gaming Platform
Play responsibly,
Win with fun

Join SS99 and use our responsible gaming tools to enjoy a safe and enjoyable gaming experience. Register today and set your own limits on your own terms.

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